Gorgias is a helpdesk and live chat platform specializing in e-commerce, offering automated support, order management, and unified customer communication
What your AI can do hereConnector snapshot 2026-08-23
Connect Gorgias to ChatGPT or Claude with your own Gorgias login or an API key, and your AI can run 32 of its actions. 13 of those only read and change nothing. 8 can delete or send something that cannot be undone, so those need a boundary you set before anyone runs them.
This describes what Gorgias supports, which is one half of the picture. Where you
start depends on the task and on how much you have handed over before, and no page can
tell you that from a count.
BUILT-IN AI Ships AI features you can turn on yourself, with no developer and no new purchase.
No event triggers. Every win in this app is invoked: you or an agent asks, an action runs.
Capabilities
READPull records, messages, and content out on demand.
WRITECreate and update records from an instruction.
ADMIN-PROVISIONINGManage users, access, and configuration.
BULK-OPSRun one instruction across many records at once.