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Delighted

LIMITED AI INVOKE-ONLY
← Customer support
7 of 13Reads only
SOMEBuilt-in AI
13Actions
0Event triggers

Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes, not weeks. No technical knowledge required.

What your AI can do here Connector snapshot 2026-08-23

Connect Delighted to ChatGPT or Claude with your own Delighted login or an API key, and your AI can run 13 of its actions. 7 of those only read and change nothing. 3 can delete or send something that cannot be undone, so those need a boundary you set before anyone runs them.

This describes what Delighted supports, which is one half of the picture. Where you start depends on the task and on how much you have handed over before, and no page can tell you that from a count.

Built-in AI: what to look for Checked against vendor docs

Look for Delighted AI Smart Trends. Some AI exists, but it is narrow, gated to a higher tier, or hard to find.

Vendor documentation for this feature

No event triggers. Every win in this app is invoked: you or an agent asks, an action runs.

Capabilities
READ Pull records, messages, and content out on demand.
WRITE Create and update records from an instruction.
ADMIN-PROVISIONING Manage users, access, and configuration.
Others in Customer support
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